Privacy Policy

1. Introduction

At BankiPay, protecting your personal information is a priority. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access our Website or use our services.

2. Information We Collect

We may collect the following categories of information:

• personal identification information (name, surname);
• business information (company name, position, industry);
• contact information (email address, phone number);
• technical and usage data related to your interaction with the Website;
• any information voluntarily provided through forms, communications, or account registration.

To comply with applicable regulations, we may also collect identification documents and information required for Know Your Customer (KYC) and Anti-Money Laundering (AML) purposes.

3. How We Use Your Information

We may use your information to:

• provide, maintain, and improve our services;
• respond to inquiries and support requests;
• verify identities and perform compliance checks;
• prevent fraud, money laundering, terrorist financing, and other unlawful activities;
• communicate with you regarding our products and services;
• comply with legal and regulatory obligations.

4. Sharing of Information

BankiPay does not sell personal information. We may share information with:

• financial institution partners;
• payment service providers;
• technology and infrastructure providers;
• professional advisers;
• regulatory, governmental, or law enforcement authorities where required by law.

5. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal and regulatory requirements.

6. Data Security

BankiPay implements appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

7. Your Rights

Subject to applicable laws, you may have the right to:

• access your personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• object to or restrict specific processing activities;
• withdraw consent where processing is based on consent.

Requests may be submitted using the contact details provided.

8. International Data Transfers

As part of our international operations, personal information may be transferred to and processed in countries other than your country of residence. Where applicable, BankiPay implements appropriate safeguards to ensure the protection of personal information during such transfers.

9. Regulatory Compliance

BankiPay may collect, verify, process, and retain personal and business information to comply with applicable AML, KYC, CTF, sanctions screening, and other regulatory requirements. Failure to provide requested information may result in delays, restrictions, or the inability to access certain services.

10. Changes to This Privacy Policy

BankiPay may update this Privacy Policy from time to time. The latest version will always be available on this page together with its effective date.